How To Series by Muriel Barre There is a moment where the dashboard is green, the steering committee is aligned and the plan says “ready”. And yet, something is not. In my experience, change rarely fails because of poor strategy. Nor does it fail because the technical solution was not built. It fails because organisations mistake delivery readiness for adoption readiness. That distinction is subtle. And it is costly. The Readiness Illusion Most readiness assessments focus on